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Re: faxstat problem (DNS/IP related?)


On Mon, 21 Feb 2000, Jeff Belyeu wrote:

> We write software for other companies and have incorporated Hylafax into
> our software.  Basically, we allow users to run a report to a window on
> their screen, to a printer, or to a fax.  One of our customers recently
> moved their computer from one building to another, and therefore onto a
> different part of their network.  Since that time, hylafax does not seem
> to work.  The faxstat command returns no output whatsoever.  I was not
> onsite, but the only things they say they have changed were in
> /etc/rc.config.d/netconf and /etc/hosts.  Both of these files seem to be
> ok, when compare to the old files.  Starting and stopping the hylafax
> daemons, and enabling/disabling the modems seem to run fine, but the
> faxstat command returns nothing.  The customer does have DNS running.
> The /etc/hosts file does contain the localhost entry.
> We are running Hylafax Version 4.0pl2 on HPUX 11.0.

> cust@CUSTHP> more /var/opt/hylafax/etc/hosts
> localhost

I believe that you will need to alter this to include the remote
machines. Also, if you have a firewall, it may be blocking ports 4557
through 4559, which are used for the protocol.

Note that newer versions (4.1beta2 or the CVS) have moved this file
to $SPOOLDIR/etc/hosts.hfaxd.

> I have searched through the mailing list archives and the FAQ, but
> haven't had any luck.   Any assistance would be greatly appreciated.  If
> you don't mind, I would also request that you email a copy of your
> response to me directly.   Thanks in advance.

Not sure: it might take some poking of your local networkk
configurations to figure out the answer.

			Nico Kadel-Garcia
			(Recently employed elsewhere)

Version: 2.6.2


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