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Re: [hylafax-users] xtreme newbie waiting for modem to come free
On Mon, Feb 26, 2001 at 01:19:09PM +0000, Bill Dossett wrote:
> I'm very slowly trying to get to grips with hylafax.
It can be that way; it's a *big* program. Don't let it throw you.
> I am running hylafax binary RedHat distribution
That's been upgraded, just this week, but what you have is new enough
to bang on, I'd say.
> I am using WHFC to for a windows client to
> send and receive faxes. I am using RedHat 7
> on the server. I have been able to recievce a fax
> ok. I have faxgetty running. I have just tried
> to send a fax and the WHFC software says
> Modem ttyS0 waiting for modem to come free
It will say that, until faxgetty has the modem synced and idle. Are
you *running* faxgetty? [ reads further ] Yes, you are. Ok. Next.
> My log files on the server say:
[ ... ]
> Feb 26 11:54:08 tarantula FaxGetty: ANSWER: Can not lock modem
That's ok; it means faxsend has stolen the modem from faxgetty.
> Feb 26 11:54:11 tarantula FaxSend: MODEM USROBOTICS COURIER HST
> DUAL STANDARD V.34+ FAX Product type UK Exter
> nal MSK Options HST,V32bis,Terbo,V.FC,V34+ Fax
> Options Class 1/Class 2.0 Clock Freq 20.1
> 6Mhz Eprom 256k Ram 32k/Supervisor
> date 11/14/95 DSP date 07/05/95 Su
> pervisor rev 044-6.2.2 DSP rev 1.2.2
That message worries me a *lot*; it shouldn't be nearly that long --
or, more accurately, *I've* never seen one that long. You may have a
problem with your modem init strings: can you post your
> Feb 26 11:54:11 tarantula FaxSend: SEND FAX: JOB 1 DEST 0207 482
> 1447 COMMID 00000003
> Feb 26 11:54:34 tarantula FaxQueuer: NOTIFY: bin/notify
> "doneq/q1" "done" "0:29"
That message makes it look very much like the software *thinks* the
transmission completed correctly.
> due to my newbieness, I am usure of how all the programs
> interact with each other.... does faxgetty take care of
> the final sending of the fax? and the can't lock modem
> means it can't send the fax... of is this just an announcement
> by faxgetty that something else now has the modem...
> presumabley the fax sending program if it isn't faxgetty.
Correct. faxgetty receives faxes, faxsend sends them. *Users* use
sendfax (on unix boxen) or WHFC, et al, on Windows, to sumbit them for
> I have checked several times and the fax was not sent,
> however I can't seem to find it anywhere else ... in the
> sendq or doneq....
Hmmm... Are you sending it to a local physical fax machine? Have you
watched that machine during a transmission to see what happens?
> also is there a non-german version of WHFC? I've downloaded
> what said it was the english setup version, but the menus
> and stuff are still in german... also is WHFC the best thing
> to use? I need to support WinNT, W2K and Win9X
I've had good luck with WHFC, but there are other packages.
When installing WHFC, do the 'custom' install, and be sure to
uncheck the German Language DLL box -- Uli: that's a bug; it happens to
me all the time, too.
Hope this helps.
Jay R. Ashworth email@example.com
Member of the Technical Staff Baylink
The Suncoast Freenet The Things I Think
Tampa Bay, Florida http://baylink.pitas.com +1 727 804 5015
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