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Re: [hylafax-users] Still cannot print from Quickbooks2003

> I am desperate for an answer (as you can probably tell) and this is the
> fourth post. Please somebody help me...
> Every time I try to print from QuickbooksPro2003, I get the following
> error:
> "Converted document is not valid TIFF"

From the sound of the error, HylaFAX isn't able to process the TIFF file. 
In other words, this:


is broken somewhere between PostScript and Tiff.  Ghostscript is what does
the conversion, and here's no doubt where your issue lies.  The most
likely scenario is that the generated postscript can't be handled by your
version or configuration of ghostscript, so it's not creating a valid

I note that it works perfectly well for me, though I'm using ghostscript
7.07.  It's possible that it's as simple as that.

For reference:


> Does anyone know how to fix this??
> Here is the layout:
> SME server v6.03 (with latest updates)
> Using SME rpm for hylafax from contribs.org
> Hyla fax 4.15-1rh7
> Libtiff 3.5.7-2
> Ghostscript 5.50-8 GS font 5.50-3
> Using WHFC with Apple laserwrtiter 12/640 (also have tried 16/600) driver
> Thank You,
> John Berry, Owner
> Lantex Voice & Data Systems
> Thank You,
> John Berry, Owner
> Lantex Voice & Data Systems
> 312 Billow Dr
> San Diego, CA 92114
> 619-690-4428 fax619-741-6821
> john@xxxxxxxxxx lic#805538

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