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Re: [hylafax-users] hylafax client not connecting

fname, ;-)

HylaFSP is a supported software product. Please email hylafsp-support@xxxxxxxx with details of your problem, and someone will help you out first thing tomorrow morning. When you mail the support address, please include details of any error messages you see in the Event Viewer -> Application Log, and also please enable the debug setting in the HylaFSP control panel and attach the file C:\HylaFSP.log (or something like that) if one gets created.


----- Original Message ----- From: fname lname
To: Darren Nickerson
Cc: hylafax-users@xxxxxxxxxxx
Sent: Wednesday, December 07, 2005 11:21 PM
Subject: Re: [hylafax-users] hylafax client not connecting

yeah im using hylafsp.. right its not hylafax issue more like a client issue. could the client think it has expired when it really now?

On 12/7/05, Darren Nickerson <darren.nickerson@xxxxxxxx > wrote: Could you tell us please what client software you are using to send a fax from Windows? Without that information, we really can't help - "This number cannot be dialed at present" is not a HylaFAX error message.


----- Original Message -----
From: fname lname
To: hylafax-users@xxxxxxxxxxx
Sent: Tuesday, December 06, 2005 11:42 PM
Subject: [hylafax-users] hylafax client not connecting

I'm getting an error on my windows pc when i fax that state "This number cannot be dialed at present" and "The attempt to send the fax failed".

It looks like hylaxfax never trys to connect to my hylasfax server but i
dont know why it does not make the connection. i done a netstat -na and no
ip and port listing.

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