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Re: [hylafax-users] Partial page received by Brother Fax machine

Tinsley, Rod wrote:

We have a small number of clients that complain about getting partial pages.
Resending the fax usually works fine. Hylafax doesn't seem to complain about
a failure but it does acknowledge the partial page (SEND recv PPR appear in
attached log). As Hylafax doesn't think it failed it doesn't resend and I'm
now getting annoyed clients. The only thing I can find common is that the
receiving fax is a Brother but not the same version.

There are a couple of fixes found in HylaFAX that were developed to address this problem...

* fix EOFB on the end of MMR images, which should address
 a variety of sending issues related with MMR data (28, 30 Jan 2006)

I don't have a concrete answer one way or another from those who have reported this problem in the past whether or not the fixes here fixed things for them. (The fixes are valid fixes, but whether or not they address the problem at hand, is uncertain.) Reports were positive, but usually the reporters went silent, and I didn't hear back from them much one way or the other to conclude whether or not these fixes actually remedied the problem that they (and you) reported.

So, my suggestion is to try HylaFAX (http://hylafax.sourceforge.net) and let me know how it goes.



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