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Re: [hylafax-users] Long Distance Faxes Failing with Winprint Hylafax

Alan Hicks wrote:

All goes according to plan until some one attempts to send a fax to a
long distance number.  The fax fails to reach its destination, and the
following "error" is logged.

Oct 01 12:52:49.92: [ 9821]: SESSION BEGIN 000000045 14787707755394

The destination number was "7707755394" and my area code is "478". For
some reason, "1478" gets prepended to the number instead of just "1". I
have tested with sendfax on the server (sendfax -n -d $LONG_DISTANCE
foo) and everything worked properly.

That number is the "canonicalized" number, and it does not likely correspond to the number that is actually being dialed. HylaFAX needs to canonicalize the number in order to equate "local-dialed" numbers like 7755394 with the more-verbose dial of 7707755394... this so that it can use the same "info" data file for both numbers.

If you want the canonical number to be "correct", then you'll need to work on the "CanonicalNumber" section of your dialrules file. For the most part, however, you can ignore it... as long as you choose to then ignore the logging that uses the canonicalized number.

Again, this is not the number that is being dialed. Most likely the number that is being dialed is the same number that was given by the client. Set your SessionTracing to 0xFFF and you'll see this. If the dialstring does need to be adjusted automatically somehow then you can also do that with dialrules, in the "DialString" section.



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