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Re: [hylafax-users] wierd faxes..

Shawn Henderson wrote:

I am very very new to hylafax .. I just set up a server with iaxmodem connected to asterisk.. works great .. I have two people that send faxes out of a hundred that the faxes appear compressed overlapping the top few lines with each other , some in the middle and also at the bottom. Normally wouldn't be a problem but these are hospitals sending lab reports and the most important parts seem to be the ones with overlapping lines.. Setup is PRI---> *---> Hylafax ---Printer . We have sat * before a legacy NEC pbx which a fax machine is connected. When we take * and hylafax out of the loop and have faxes go from PRI --->NEC--->Fax they print out fine. It has to have something to do with Asterisk because when the setup is PRI--->* ---->NEC---Fax we have the same problem. I have searched for about two weeks and found some problems with headers but nothing like I am seeing .. any help or ideas would be great.. Thanks..

Current physical setup is             PRI --->REDFONE--->*/hylafax

Please, let's look at the session logs found in /var/spool/hylafax/log. Send a sample one here.



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