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[hylafax-users] :-( Problem sending the fax.: format failed

All of our outgoing faxes are PDF's.  I have been having issues with certain PDF files not faxing.  I have to print the problem PDF file to hardcopy, re-scan it to PDF with my scanner, and then it will be sent out successfully.   I have not been able to pinpoint the problem.  Does anyone have any suggestions of what might be happening based on the symptoms?  



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