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[hylafax-users] hylafax-6.0.4/avantfax-3.2.2 - sending blank pages & reporting successful transmission
I have had a number of faxes sent where the 1st page (my personal coverpage) is
the only thing received by the remote fax and the rest of the pages are blank.
The cover page is part of the openOffice document that I convert to .pdf or .ps
before sending so it isn't something in a separate file. I have checked the .pdf
and .ps files that were sent and they are all fine on my end, but the remote fax
just prints blank pages for pages 2-end. If it only happened at one remote site
I would say that it was just an incompatibility with that remote fax, but it is
happening 50%+ of the time. I send the fax and then I get a call that says "We
got page 1/5, but pages 2-5 are blank can you resend?" So I end up printing the
documents and using the old paper fax.
I don't even know where to start trouble-shooting this one. CLASS1 CLASS2 makes
no difference. The log shows successful completion of the fax without anything
out of the ordinary.
What say the masters? Let me know what is relevant and I'll provide it. David,
your login should still be active. Aidan, this is a new server so if you want to
take a look, let me know and I'll send you a new login. (same host:
P.S. (David the status and outbox works perfect after your fix -- thanks!)
David C. Rankin, J.D.,P.E.
Rankin Law Firm, PLLC
510 Ochiltree Street
Nacogdoches, Texas 75961
Telephone: (936) 715-9333
Facsimile: (936) 715-9339
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