Community and Commercial Support for HylaFAX

Community Support

Connect with other HylaFAX Community Edition users on our public Mailing List.


Comprehensive documentation for HylaFAX is available on the Documentation page.

Commercial Support

iFAX Solutions offers Commercial Support for HylaFAX Community Edition.

Commercial Support

FeaturesBasic 1Basic 2Basic 3Premium 1Premium 2Premium 3
Servers1111Up to 2Up to 2
Telephone AccessNoYesYesYesYesYes
Min. Response TimeImmediateImmediateImmediateImmediateImmediateImmediate
Max. Response Time2 business days2 business days4 hours4 Hours2 Hours1 Hours
24/7 SupportNoNoNoYesYesYes
Customer Contacts12444Unlimited
Term1 Year1 Year1 Year1 Year1 Year1 Year