Support

Community and Commercial Support for HylaFAX.

Community Support

Connect with other HylaFAX Community Edition users on our public Mailing List.

Documentation

Comprehensive documentation for HylaFAX is available on the Documentation page.

Commercial Support

iFAX Solutions offers Commercial Support for HylaFAX Community Edition.

Commercial Support

Features Basic 1 Basic 2 Basic 3 Premium 1 Premium 2 Premium 3
Incidents 4 8 16 4 16 Unlimited
Servers 1 1 1 1 Up to 2 Up to 2
Telephone Access No Yes Yes Yes Yes Yes
Min. Response Time Immediate Immediate Immediate Immediate Immediate Immediate
Max. Response Time 2 business days 2 business days 4 hours 4 Hours 2 Hours 1 Hours
24/7 Support No No No Yes Yes Yes
Customer Contacts 1 2 4 4 4 Unlimited
Term 1 Year 1 Year 1 Year 1 Year 1 Year 1 Year
Price $495.00 $1,495.00 $2,895.00 $2,895.00 $9,995.00 $19,995.00